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1) Refund Policy

Kindly note that there will be no refunds/exchanges once payment has been made.

2) Prices

Prices are stated in SGD and are not inclusive of postage charges.

3) Disclaimer

This website is the property of sweetpoison.ecrater.com.

With all the material contained in these Web pages, we have attempted to offer the most timely and accurate information possible. However, inadvertent errors may occur. The information contained in these Web pages is provided without warranty of accuracy. We reserve the right to discontinue, or change at any time, product features or any information in these Web pages without notice or liabilities.

4) Assurance and Accuracy of Items' Pictures and Descriptions

Sweet Poison has done its best to display all products as accurately as described as possible. We promise to bake and make the goodies with all the freshest ingredients, even some tailored to your preferences and will not deliver any items that has been baked and left for more than a day. All items will be made to order, thus, please be assured of its quality and taste.

However, please note that while Sweet Posion makes every effort to deliver products as seen on the website display, we will not be liable for any results of any variances between the appearance of pictures and reality.

5) Customization

Customers can ask for specific requests at the time of placing the order, which we will reply as whether it can be done or not. If the requests are not stated at the time of order, customers can still change and request for specific requirements, but they have call us up by telephone before payment. Any requests after payment will not be entertained.

6) Delivery

If a customer wants to meet up for delivery, it will be free if he/she is meeting up at either Temesek Polytechnic or he/she wishes to meet up at the east area at the timings specified by us.

Delivery charges start from $2, depending on the specified locations and it will only be face to face deliveries. There will be no postage deliveries. Below are the charges for the different places:

1) East area
-Bedok
-Kembangan
-Eunos

delivery charges: free

2) East area

-Pasir Ris
-Simei
-Tampines
-Tanah Merah

Delivery charges:$3

Other Areas:

-Bugis and City Hall

Delivery Charges: $5


The goodies will be delievered to you asap, within four days of your payment. An email will be sent for notification and confirmation of other details (location for meeting etc)

7) Privacy Policy

Sweet Poison highly values our customers and respects your privacy. We will ensure that your infomation submitted to us will be kept confidential and use it responisbily for contacting our customers. We will not sell or offer any information you provide to any other parties.

8) Please take note that a deposit, either full or 50% of the amount, have to be paid before the items will be made and delivered.




Last Updated: 27 Jun 2007 00:11:20 PDT home  |  about  |  terms  |  contact
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